FAQ

  • Camp
  • How much money does each contributor receive?
All the participants who didn't win do not receive a reward. Only the selected winner receives the camp reward. If multiple winners are selected, the Camp reward is split equally between the winners.
  • Camp
  • My Camp has been rejected. Why?
Camp can get rejected if we detect plagiarized track or if it does not meet our quality requirements.
  • Account
  • What is KYC?
KYC is an abbreviation of Know Your Customer, a legal and regulatory process required by finance authorities. As K-Tune and its cryptocurrency (KTT) is run on the blockchain, we must identify all users by their legal names and documents.
  • Account
  • How to apply for KYC?
You need to upload two pictures taken by yourself or someone else in clear conditions. The first picture is of your photo ID. This ID shall have your first and last name written in the Roman alphabet and issued by local or international authorities. This can include, but not limited to, Passport, International Driver's License, or Proof of Residence. The second picture is of you holding the photo ID next to your face. Both your face and the photo ID shall be clearly readable.
  • Account
  • I don't have a passport. What should I do?
If you have any other government-issued document that clearly states your name written in the Roman alphabet, that can replace the passport.
  • Account
  • How long does it take for you to check my documents and either confirm or reject my KYC request?
Our legal team manually checks all the requests and finish each case within 2-3 business days.
  • Arena
  • What are the QA guidelines upon uploading a track in Arena?
Your track shall be in .wav extension and should not exceed 15Mb. Also, the file format should be 44.000kHz, 16bit, and 320kBit. Lastly, the RMS level should NOT exceed -8.
  • Camp
  • What is Finalized Camp?
Finalized Camp is a status in which Camp Owner has already chosen Winner(s) and is ready to work with them. Once the Camp is finalized, the Owner cannot choose more winners or change them. Finalized Camp status is active for 30 days; therefore, we encourage Camp Owners and Winner(s) to finish collaboration within this period. The Owner can either End the Camp manually, or it will be automatically Ended on the 31st day since the finalization.
  • Arena
  • How to purchase file in Arena?
Make sure you have enough KTT in your account, then click the download icon to purchase the track. Once you purchase the track, you can re-download it free of charge for the next 180 days.
  • Camp
  • When will I receive Bounty?
You will receive Bounty once the Camp owner releases it, or it will be released automatically when the Camp is finished.